The retail sector is currently experiencing a major transformation, with artificial intelligence (AI) leading the way. AI is changing how retailers function, by improving customer experiences and optimizing inventory management and supply chain logistics. The influence of AI on retail is extensive, with the potential to boost growth, enhance efficiency, and raise customer satisfaction to new levels.
Recently, AI has evolved from just a trendy term to a practical application, with retailers globally adopting its capabilities to remain competitive in a digital market. AI-driven tools such as chatbots, virtual assistants, predictive analytics, and machine learning are being used to revolutionize the retail industry.