How do you make sure all content is user-centred, accessible, safe and accurate when your product is one of the largest and most used health websites in the world? Mark Robinson, Senior Content Designer, explains our approach.

Things have changed a lot since the NHS website first launched in 2007. The way we consume content has changed considerably, with new technologies like smartphones, apps and smart assistants.

How do you make sure all content is user-centred, accessible, safe and accurate when your product is one of the largest and most used health websites in the world? Mark Robinson, Senior Content Designer, explains our approach.

Things have changed a lot since the NHS website first launched in 2007. The way we consume content has changed considerably, with new technologies like smartphones, apps and smart assistants.